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News

25th March 2020

 

AW update, following government announcement 23rd March:

 

Currently, it is our understanding that we fall into the ‘essential’ category, as outlined by the government, although we are seeking further clarification on this.

Therefore, we not only have a responsibility to our customers to continue home deliveries, but also to our people to continue, whilst keeping them as safe as possible.

For consumers you will be able to order directly through our retail website wine-line-glasgow.myshopify.com or email orders@alexander-wines.co.uk .  For trade customers please email orders@alexander-wines.co.uk or call your sales rep.  Our land line will be operational but not always manned so kindly ask that this option is only used by vulnerable people and those who are self-isolating.  Delivery days will be confirmed by our office so please bear with us as they may change at short notice.  PLEASE NOTE THAT WE CAN NO LONGER OFFER COLLECTION FROM OUR WAREHOUSE.

It’s important to note that no member of staff who feels uncomfortable with coming into work will be asked to.

By continuing to deliver and service our customers in this way, we will help to keep some of the pressure off the supply chains of the supermarkets, and we will be able to provide many of our suppliers with a vital route to market.

We feel that this is the best, and safest, solution for all.

Thank you for your continued support and understanding during this time.  We really appreciate it!

 

Alexander Wines